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SUPPORT CENTRE
How can we help?
Find the right path for your request. Include relevant account, service, and technical details so our team can respond effectively.
Contact support
Ask a technical, account, billing, or general question through our contact form.
Open contact formDedicated server requests
Build one or more server configurations, then send the completed request to Sales.
Build a serverNetwork tools
Review routes and latency from available network locations before planning a deployment.
Open looking glassReport abuse
Send reports with the IP address, timestamps, affected service, and supporting evidence.
Email abuse teamBefore contacting us
For service issues, include the affected IP address or hostname, the approximate start time, and any error messages or traces that may help identify the problem.
Community and email
Our Discord is for the community and is not a support channel. For support or account requests, use the contact form or email support@orbitalsolutions.ca. Join the community at discord.gg/datapacket.